Privacy Policy
Effective Date: April 13, 2026
The Pivot Team (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
1. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Any information you voluntarily provide through forms on our website
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Communicate with you regarding inquiries, updates, and promotions
- Send SMS messages (if you have opted in)
- Respond to customer service requests
3. SMS Communications & Consent
By providing your phone number and opting in through our website, you consent to receive SMS messages from The Pivot Team. These messages may include marketing, promotional, and informational content.
- Message frequency may vary
- Message and data rates may apply
- You can opt out at any time by replying STOP
- For assistance, reply HELP
Important: Consent to receive SMS messages is not a condition of purchase.
4. Data Sharing & Third Parties
We value your privacy.
We do not sell, rent, or share your personal information, including your phone number, with third parties for marketing purposes.
We may share information only as necessary to:
- Comply with legal obligations
- Protect our rights and security
- Work with service providers who help operate our business (who are also required to protect your information)
5. Data Security
6. Your Rights & Choices
You may:
- Opt out of SMS communications at any time by replying STOP
- Contact us to update or delete your personal information
7. Changes to This Policy
8. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
The Pivot Team
Email: gt@thomasreps.com
Phone: (202) 327-0196
Address: Sheridan St NW, Washington DC 20011